Do you sell gift cards?
We do not sell gift cards at this time, but it is something we are considering. There are many logistics in a gift card program that just aren’t practical for us at this time. When we do start a program, it will be advertised on our website and in the stores. Your desire to give the gift of California Chicken Cafe to a friend is a compliment we are very honored by, thank you.
Do you have nutritional information on your food?
At this time we do not have nutritional information. We do get requests for the nutritional information and it is something we are considering. If we ever do get that information, it will be posted on our website.
Do you franchise?
We do not franchise at this time. We have looked into it in the past and we decided not to. We are always evaluating our options and it is something we may consider in the future. There are extensive legal and accounting requirements in order to franchise. For legal and logistic reasons, we do not maintain a list of prospective franchisees. If we ever do franchise, we will post it on our website.
Will you consider a franchise or joint venture in another state?
We have looked into this and considered it in the past. At this time we are not looking to expand in this manner. If we ever do, we will be soliciting opportunities on our website.
Do you ever look for investors?
We are not looking for investors at this time and for legal and practical reasons we do not maintain a list.
Why are you closed on Sundays?
By being closed on Sundays we make sure all our hard working employees get at least one day off. Also, this is a day we do maintenance work.
Are you considering opening other locations?
We are always looking for good locations and we have received requests to open stores everywhere in southern California and in most places in the United States.
Do you give out your recipes for your food?
We do receive recipe requests for the different items we make. Mostly we get this from people who used to live near one of our stores and have moved. Unfortunately we don't give out our recipes.
Do you sell T-shirts, hats, or visors?
You can purchase these items at all the stores except the Melrose store. The manager must be present because we do keep them locked up. The cost is $10.00 each, including sales tax. The hats and visors come in one size. The shirts are available in M, L, and XL.
Will you ship your food?
Due to the importance of maintaining proper food temperature to ensure safe food consumption, it is not practical to ship our food in the mail or any other means. Packing our food on dry ice would maintain proper temperature, but then the food would taste terrible. We apologize to our loyal, transplanted customers. Hopefully, someday we will be near to where you currently live.
I am allergic to _______________ . Does your food contain any of that item?
We thank you for the time you have taken to inquire if our food meets your dietary and or allergy guidelines. In the past, we have gone through great lengths to try answering these types of questions. But as we analyze the logistics in providing guidance that can be relied upon, a number of issues arise. What if our supplier substitutes items on us, by mistake or by necessity? What if we or one of our manufacturers changes recipes on us? What if one of our recipes is accidentally not followed by one of our cooks? We cannot guarantee that any of the above will not occur. Given our inability to either absolutely guarantee an answer to a food allergy question or to absolutely guarantee the precise preparationof any of our food items, our official company policy is that we no longer offer official guidance as to food allergy questions. Therefore, our policy and disclosure must be that anyone with a food allergy that consumes our food does so at his or her ownrisk regardless of what they perceive the food ingredients are and regardless what any staff member, supervisor, or owner may say in an effort to give friendly, off the record, guidance. We do not want to disappoint any guest by not being able to precisely and consistently execute representations made by us; so therefore, we make no representations and no disclosures in regards to any food allergies. Any guidance given by anyone affiliated by California Chicken Cafe should not be relied on, under any circumstances. Thank you for your inquiry and we wish you good luck with your food allergy needs.
Do you make donations for fundraising events?
I am sorry to say that we do not donate food or gift certificates for fundraising events. We get so many requests every week to help out different organizations, it has become a very difficult decision on how to handle the many different appeals. It is time consuming and administratively challenging.
How do you decide which organization to help and which one not to?
We haven't seen one group that we did not think was deserving of our support. In recognition of our desire and responsibility to help our community, we have decided that the outreach we would participate in is the donation of food to several food shelters. We do this on a weekly basis. There are other organizations we donate to, but those are ones the owners are personally involved in or as favors to very special friends. Thank you for thinking of us and good luck with your event.
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